Returns & Refunds Policy

Bookings for sessions are non-refundable. If you are unable to attend a session, you may cancel or reschedule with at least 24 hours’ notice, and your booking can be transferred to a future session where possible.

Cancellations made with less than 24 hours’ notice, or non-attendance, are not eligible for a refund or transfer. This policy helps ensure sessions can run smoothly and spaces can be fairly managed.

If a session is cancelled by Calm Valley Therapies, you will be offered a full refund or the option to transfer your booking to a future session.